Salesforce.com For Dummies (For Dummies (Computer/Tech))

Salesforce.com For Dummies (For Dummies (Computer/Tech)) Features

Additional Salesforce.com For Dummies (For Dummies (Computer/Tech)) Information

With an emphasis on customer relationship management, this hands-on guide helps you manage accounts, market your products, and improve service. Whether you’re a salesperson, channel manager, marketing mogul, customer rep, or executive, you’ll find secrets here for making your job easier, your day more productive, and your business more successful. This second edition has been revised to include Salesforce.com’s latest product and feature offerings as of the Summer 2006 release, giving you the tools you need to: Build a product catalog Manage price books Calculating and customizing forecasts Drive demand up with campaigns Stimulate sales effectiveness with documents Deliver excellent service Analyze data with reports Verify your company profile Add users to salesforce Customize your page and search layout Extend your usage of Salesforce beyond CRM

This guide makes suggestions on how to dive more productivity and improve communication with standard templates from the Dummies Web site. With this book you’ll get up to speed fast and manage your business information more effectively with Salesforce.com today!

What Customers Say About Salesforce.com For Dummies (For Dummies (Computer/Tech)):

Who do I contact to get my money back. I ordered this over 2 months ago and never received it. I would like a refund.

This is a highly thoughtful, highly usable book. The author had me in mind when he laid out the chapters. I have returned to the book at least once a week to clarify some of the intricacies of actual use. I would be open to picking up an advanced version (Salesforce.com for Semi-Dummies).

i would sell it for $2. there is absolutely nothing that suggests that this book is not for Developers. come on guys, there is not even a single thing that is worth spending a couple of mins on. this is just milking the franchise.

I'm relatively new to Salesforce.com and I've found this book to be a huge help. At my organization, we did not hire any consultants to assist us in customizing Salesforce.com for our needs. This book has been by my side as a handy resource to the questions that I've had as I get comfortable with Salesforce.com Regardless of your technical proficiency, this book is a good resource to those look to become more comfortable with Salesforce.com.

This is a great book on SalesForce in the tried and true '- For Dummies' format. Covers a lot of the functionality of SalesForce in a well laid out manner. Between this book and "maximizing your sales with Salesforce.com" you should have everything you need on hand in your house/office to get you around SalesForce like a pro.